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Privacy Policy

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  1. Introduction

    Welcome to ZeroTrust IT ("we," "our," or "us"). We respect your privacy and are committed to protecting it through our compliance with this policy.

  2. Information We Collect

    • Usage Information: We may collect information about how users interact with our website, including the pages visited, the time spent on each page, and the actions taken.

    • Personal Information: We may collect personal information, such as names, email addresses, and payment details, when users register for our courses, make purchases, or sign up for live training sessions. 

  3. How We Use Your Information

    We use the information we collect for various purposes, including to provide and improve our services, process payments, and communicate with users about their accounts and upcoming courses.

  4. Sharing of Information

    We do not sell, trade, or otherwise transfer users' personal information to third parties without their consent, except as required by law.

  5. Security

    We take reasonable measures to protect the security and integrity of personal information collected on our website.

  6. Cookies and Tracking Technologies

    We use cookies and similar technologies to analyze trends, administer the website, and track users' movements around the site.

  7. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.

  8. Your Choices

    Users can manage their communication preferences, update their information, or request the deletion of their accounts by contacting us.

  9. Changes to this Privacy Policy

    We reserve the right to update this privacy policy at any time. Changes will be posted on this page, and the date of the last update will be revised accordingly.

  10. Contact Information

    If you have any questions or concerns regarding this privacy policy, please contact us at support@zerotrustinit.com​

Terms of Services

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  1. Acceptance of Terms

    By accessing or using our website, you agree to comply with and be bound by these terms of service.

  2. Intellectual Property

    All content on our website, including text, graphics, logos, images, and course materials, is the property of ZeroTrust IT and is protected by intellectual property laws.

  3. User Accounts

    Users are responsible for maintaining the confidentiality of their account credentials and are liable for all activities conducted through their accounts.

  4. Payments and Refunds

    Payment for courses and live training sessions is due at the time of purchase. Refund policies are outlined in the respective course descriptions.

  5. Prohibited Conduct

    Users are prohibited from engaging in any conduct that may violate applicable laws, infringe upon intellectual property rights, or disrupt the functionality of the website.

  6. Limitation of Liability

    ZeroTrust IT is not liable for any indirect, incidental, or consequential damages arising out of the use of our website or services.

  7. Termination of Services

    We reserve the right to terminate or suspend access to our website and services at our discretion.

  8. Governing Law

    These terms of service are governed by the laws of State of Delaware (United States), and any disputes will be resolved in the courts of State of Delaware (United States).

  9. Changes to Terms of Service

    We may update these terms of service at any time, and the revised version will be effective upon posting.

  10. Contact Information

    If you have any questions or concerns regarding these terms of service, please contact us at support@zerotrustinit.com

Zero Trust IT (ZT IT) Cookie Policy

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1. What is a Cookie?

A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. In general, cookies allow a website to recognize a user’s computer. The most important thing to know about cookies placed by ZT IT is that they make our website a bit more user-friendly, for example, by remembering site preferences and language settings.

2. Why does ZT IT use Cookies?

ZT IT leverages technology employed by Wix such as as contained in this Cookie Policy for the following purposes:

•    Keeping you signed in

•    Keeping your preferences

•    To provide you with the service you chose to receive from us.

•    Understanding how you use our website.

•    To monitor and analyse the performance, operation, and effectiveness to improve the Zero Trust IT Platform

•    To understand and improve the impact of our marketing campaigns.

•    For security needs and fraud-protection purposes and to identify and prevent cyber-attacks

Cookies that are used by Zero Trust IT are two types:

•    “First-party Cookies” - Cookies that are placed by ZT IT or by Wix.com.

•    “Third-party Cookies” - Cookies that are placed and used by third-party companies which are ZT IT’s partners.

It is important to note that ZZT IT cannot access third-party cookies; nor can other third-party organizations access the data in the cookies we use on our website. ZT IT doesn't allow third-parties to use the cookies for any purpose other than those described in the next sections.

Duration:

Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:

1.    Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser.

2.    Persistent cookies stay on your device after the browser has been closed and last for the period specified in the cookie.

Categories:

The cookies used on our website fall into one of four categories: 

1.    Essential Cookies let you move around the website and use essential features like secure and private areas.

2.    Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.

3.    Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).

4.    Marketing cookies are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users.

Cookie Settings

You can change your cookie settings below:

Essential Cookies

These cookies enable core functionality such as security, network management, and provide you with access to features such as your profile and purchases, member-only resources, and other areas website. You may disable these by changing your browser settings, but this may affect how the website functions.

Marketing, Analytics & Other Cookies

We recommend enabling these cookies to give you a more personalized experience. Our site uses tools, such as cookies, to understand how you use services and to improve both your experience and our advertising relevance, you can change your Cookies Settings at any time via our Cookie Policy.

The following links may be helpful, or you can use the “Help” option in your browser.

•    Cookie settings in Firefox

•    Cookie settings in Internet Explorer

•    Cookie settings in Google Chrome

•    Cookie settings in Safari (OS X)

•    Cookie settings in Safari (iOS)

•    Cookie settings in Android

Zero Trust IT (ZT IT) Refund Policy

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1.    Customer satisfaction - We want you to be satisfied, so all eligible courses purchased on Zero Trust IT are refundable according to our guidelines. 
2.    Restrictions – The following restrictions applies:
•    If your purchase is past 7 days.
•    If you have watched more than 5 videos on the Zero Trust IT platform.
•    Final or Discounted Sale 
3.    Discounted refunds – In the above 3 cases any refund is discretionary and initial payment may attract a discount. 
4.    Our Commitment - While our 7-day refund policy is to allow students to learn hitch-free, we must also protect our partners from hardship and provide them with a reasonable payment schedule. 
5.    Method of Refund – We will re-issue a refund by check to debit cards, and issue platform credits for credit card payments. 
6.    Final Sale – All discounted courses are final sale. All AfterPay, Affirm or other credit payments are final sale, and not subject to refunds. 
How to submit a refund request
Send an email to support@zerotrustinit.com – stating the reason for the refund and date of purchase. Allow up to 14 days for refunds to be approved.

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